80%
more proactive leadership
From Reactive to Proactive: Transforming Engineering at SimpleHash
Problem
Alex, co-founder and CTO at SimpleHash, was struggling with constant firefighting, which left the engineering team perpetually reactive and overwhelmed. Reactive problem-solving hindered their ability to build new features, leading to a chaotic work environment and taking a toll on Alex’s personal life.
Solution
Chase at Human at Scale helped Alex break down the problems into manageable components. This involved implementing proactive processes, such as anticipating third-party changes, creating comprehensive onboarding procedures, and optimizing engineering project management and roadmapping. These steps shifted the team’s focus from reactive firefighting to proactive planning.
Results
Alex experienced a dramatic shift from 80% of his time reacting to 80% proactive work, leading to improved team morale and feature development. The company retained senior engineers, increased system speed and reliability, and enhanced product features for customers. These changes saved the company the equivalent of one to two full-time resources, boosting overall productivity and growth.
"Meeting with Chase gave me the space to reflect on the bigger picture and implement processes that give compounding returns on my time. Our customers now see a more reliable product, and we've won over new customers thanks to our increased engineering bandwidth."
Alex Kilkka
Co-Founder & CTO
"This is a different approach to leadership training, less corporate and more human. I graduated with an effective toolkit to lead my team with real changes in the way I approach decision-making, delegation, and connection with my team members."
