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Increase in team efficiency

Higher Productivity and Better Service in Less Time.


Leslie, a senior mortgage loan officer in Washington DC, was trapped in a relentless cycle of working 50-60 hours a week. Serving a diverse clientele, she found managing her time and her team’s time an exhausting challenge. The constant workload was taking a toll on her well-being, leaving her and her team burnt out and yearning for better work-life balance.


Through structured, process-driven coaching, Leslie’s team deconstructed and rebuilt their business operations. Implementing tracking tools, daily recaps, and regular team sync meetings helped streamline workflows and created a shared understanding of roles and responsibilities.


Leslie reduced her working hours by 50%, improved client response times from over 48 hours to under 24 hours, and simultaneously increased overall team productivity. This led to higher client satisfaction, a more balanced work-life dynamic, and better production numbers, resulting in a happier, more efficient team.

"We cut our customer response times down by 50%. My hours have been reduced significantly. The mindset shift of realizing I can actually pull off this dream of mine is huge!"

Leslie Wish

Top 1% Senior Loan Mortgage Officer

"Meeting with Chase gave me the space to reflect on the bigger picture and implement processes that give compounding returns on my time. Our customers now see a more reliable product, and we've won over new customers thanks to our increased engineering bandwidth."

Alex Kilkka

Co-Founder & CTO

"We set goals in three areas: revenue, number of partners, and headcount. We revised up our these goals three times, and we blew past them three times."

Connor Swalm

Co-Founder & CEO at Phin Security

"This is a different approach to leadership training, less corporate and more human. I graduated with an effective toolkit to lead my team with real changes in the way I approach decision-making, delegation, and connection with my team members."

Stephan Rabier

Director, Life Cycle Operations at

"The ROI working with Chase is hard to measure, but it's been exponential. In the value we've gotten from making much better decisions, we've become much better leaders."

Sahil Rahman

Co-Founder & CEO at RASA

“This Human at Scale program was a four-figure investment that led to a six-figure outcome for my business. Chase is a real-life problem solver."

Josh Schwartz

Founder & CEO at Pubvendo

"The frameworks Chase taught us are things we use time after time. I don't think we would have had the confidence to grow that quickly or that successfully without working with Chase."

Marcy Ewald

Co-Founder and COO at ThinkNimble

“I loved Chase’s clear, methodical, and thoughtful process. It’s what I aspire to. I believe a good structure can serve as the scaffold to allow myself and my team to be as creative and flexible as possible.”

Zvi Band

Founder & CEO at Relatable

"Chase was extremely helpful in the actual implementation of OKRs… He has an incredible ability to take these goals and make them objective and refined."

Max Friedman

Co-Founder & CEO at Givebutter

“Our revenues increased 85% year over year, we have a core management team in place, and we have a new business partner. I’m no longer working 60+ hours a week (stressful hours to boot), and we are now focusing on growth and increasing profit margins.”

Chris May

Founder & CEO at Quadrant Advisory