5x
Revenue growth in < 3 years
A Framework for Success: Transforming Operations at ThinkNimble.
Problem
Co-founders Marcy Ewald and Neil Shah faced misalignments at ThinkNimble. Marcy found herself responsible for all of client delivery, bottlenecking growth and team development. Marcy needed strategic tools to streamline decision-making and align team objectives while removing herself from the day-to-day.
Solution
ThinkNimble worked with Chase at Human at Scale to install actionable and repeatable frameworks focused on decision-making, effective delegation, priority setting, and optimizing operations. These future-proof tools promoted a culture of continuous improvement within the team.
Results
ThinkNimble experienced substantial growth, expanding its revenue 5x in under three years. ThinkNimble increased headcount by 3x, improving operational capacity and ability to manage a larger volume of projects. Finally, Marcy spent a majority of her time on strategy and decision-making, no longer stuck in the weeds.